Online Uber Gift Cards Terms and Conditions

  1. General Terms

    Online, web-based, Uber Gift Cards ("Uber Gift Cards") are sold by CashStar Inc., a Delaware corporation ("CashStar"). By visiting https://uber.cashstar.com, , you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern this Online Gift CardPurchase Agreement ("Purchase Agreement"). All Uber Gift Cards sold via this Purchase Agreement are subject to the Uber Gift Card terms and conditions established by Uber and the issuer of the Uber Gift Cards, which may be changed from time to time. Uber Gift Card terms and conditions are available at https://www.uber.com/legal/gift-cards/en-us/.
  2. Uber Gift Cards

    Uber Gift Cards may only be redeemed via the Uber app or the Uber Eats app and used within the United States in cities where Uber or Uber Eats, as applicable, are available. Uber Gift Cards cannot be used with family profiles or university campus cards, or for scheduled rides. Uber reserves the right to modify the scope of services for which Uber Gift Cards can be redeemed. Uber Gift Cards may not be redeemed outside of the United States, nor in United States cities where Uber or Uber Eats are not available. No portion of Uber Gift Cards are transferable to another party. You may be required to add a secondary payment method to use the Uber Gift Card with the Uber app or the Uber Eats app if the balance from the Uber Gift Card is not sufficient to cover the price of your service. No fees of any kind will be imposed on purchasers or recipients of Gift Cards.
  3. Redemption

    You must have an active and valid Uber account to redeem the Uber Gift Card. Uber may from time to time request information from you to confirm your identity before it will allow use of your Uber Gift Card or remitting any amounts to you in order to comply with relevant anti-money laundering laws. Uber may delay your access to the credits, services and remittance of funds until you comply with such an information request. Refer to https://www.uber.com/legal/gift-cards/en-us/ for Terms and Conditions of redemption.
  4. View Your Balance

    To view your Uber Gift Card balance, go to Customer Support.
  5. Returns

    ou may not return or cancel your Uber Gift Card after it is received. Purchasers who wish to cancel an Uber Gift Card order purchased prior to its delivery to a recipient should contact Customer Support.
  6. Lost or Stolen Gift Cards

    If you suspect that someone has copied or stolen your Uber Gift Card, contact Customer Support immediately. Uber Gift Cards will not be replaced if lost or stolen without proof of purchase. You are responsible for safeguarding your Uber Gift Card.
  7. Limitations

    The maximum value that can be associated with any one Uber Gift Card is five hundred dollars ($500.00) and total purchases for any one individual may not exceed ten thousand dollars ($10,000.00) in one calendar day. You may not use an Uber Gift Card to purchase other Uber Gift Cards.

    Uber Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused Uber Gift Cards may not be transferred.
  8. CashStar Policies

    Information that you provide when purchasing an Uber Gift Card is subject to CashStar's Privacy Policy. CashStar and Uber may provide Uber Gift Card purchasers with information about the redemption status of Uber Gift Cards.
  9. Risk of Loss

    Ownership and risk of loss of Uber Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. CashStar not responsible for lost or stolen Uber Gift Cards. If you have any questions, please see the  FAQs.
  10. Uber Gift Card Customer Service

    If you need assistance with any aspect of your purchase, ownership, or use of your Uber Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  11. Payment Methods

    Uber Gift Cards may be paid for with a valid VISA, MasterCard, Discover, American Express card, or with PayPal.
  12. Delivery Information and Requirements for Gift Card Purchasers

    All orders of Uber Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Uber Gift Card order may be delayed until it can be corrected.
    If you have concerns about your order, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
    We are not responsible for Uber Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her Uber Gift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
  13. Reasons for Failed Delivery

    Uber Gift Cards sold by CashStar are delivered via email as the default unless physical delivery is elected. If you have confirmed the recipient's email address but the Uber Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
    1. Spam filter blocked email or routed it to a bulk/spam folder
    2. Recipient's firewall blocked the email
    3. Email inbox is over size limit
    4. Invalid email address
    If a spam filter is blocking CashStar or Uber emails from getting to an inbox, the email options will need to be modified so that they are not considered spam.
    If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  14. Personalized Messaging

    If you wish to add a personal message to an Uber Gift Card, simply type your message in the Message field during the purchase process.
    Personal messages are limited in length to the space provided on the Uber Gift Card, or to the space provided on the presentation carrier of a physical Uber Gift Card.
    There is no additional charge to include a personalized message.
    If we find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
  15. Limitation of Liability

    CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO UBER GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN UBER GIFT CARDS CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH UBER GIFT CARDS. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  16. Disputes

    You hereby consent that any dispute relating in any way to Uber Gift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.